Knowledge Base

Finance and payment

Payment and finance information must stay clear, accurate and provider-led. Do not rely on unsupported finance claims before checkout.

Check available payment options at checkout

The storefront shows payment options before order submission. Provider availability can depend on configuration and product/order details.

Avoid assumptions

Finance wording should only describe currently available provider options and should not promise approval, rates or eligibility.

  • Review checkout payment methods.
  • Contact support for payment questions.
  • Do not enter card details outside official provider flows.

Help topics

FAQs

Direct answers for common support and buying questions.

Where are payment options shown?

Payment options are shown before order submission.

Are card details stored by the storefront?

The storefront should use official provider flows and should not store raw card details.

Can finance be guaranteed?

No. Any finance option depends on provider availability and approval rules.